Contact SmallSoft

Here you can request a commercial license, a white‐label version, discuss the development of a custom utility, or simply ask a question about our programs.

Send a request

Describe your situation in the simplest terms possible. It is not necessary to formulate the ideal technical specifications right away.

It is useful to indicate what you do, what problem you want to solve, and what stage you are currently at.

Contact information

If it is more convenient for you, you can write directly by email.

Email: info@smallsoft.org

Letter format

It is not necessary to write formally. The main thing is to clearly describe the task and expectations.

What is best to specify in the request

  • Which SmallSoft program are you using (if applicable)?
  • Are you writing as a private individual or on behalf of a company?
  • What exactly do you want: a license, White‐Label, your own utility, or just a question?
  • What result do you expect to see at the end?

How to best describe a development task

If you are writing about the development of a custom utility, you can use a simple template. No technical terms are needed — common sense is enough.

Mini description template

  1. What do you do?
    A couple of lines about your field: agency, small company, freelance, department, etc.
  2. What is the problem?
    What currently takes too much time or is done “manually.”
  3. What should the utility do?
    For example: “takes files from a folder, sorts them, and generates a report.”
  4. What do you envision as the result?
    A file, report, new folder structure, list of errors, etc.

Example of a vivid description

An example of how to formulate a request without using complex terms:

  • “We are a small agency. We have a folder where employees store reports and scans. Over time, it becomes chaotic.”
  • “We want a utility that takes files from the folder once a day, sorts them by date and type, and moves unnecessary files to the archive.”
  • “The format and design are not important — the main thing is that it is stable and understandable to employees.”

If you need a license or White‐Label

For inquiries about licenses or White‐Label solutions, a short letter is sufficient.

Commercial license request

  • Which program do you need (e.g., 404Finder or MassPDF)?
  • How many people will be using the utility?
  • Personal use, team, or company?
  • Preferred option: Single / Team / Enterprise / All-Tools.

After that, we will simply offer you a suitable option and price.

White Label Request

  • What White Label utilities are you interested in?
  • Do you plan to distribute the program to clients?
  • Do you require extensive branding and feature customization?
  • Do you need an approximate price range at the start?

Usually, the first response is format options and price ranges without any “hard” commitments.